Your website is private and therefore, is only accessible to yourself and your guests. When your invites are sent out, each RSVP will contain a unique link, with which your guests will be able to access your site.

There are no advertisements on the website at this time. We will not advertise to your guests on your wedding website.

Your wedding website will be online for 18 months after purchase. We will notify you before your account is disabled and offer you the chance to extend your site, should you require it. Please note, you will need to save any photos/comments uploaded to your site before you lose access to your account.

Your site will be available for you to preview as soon as you sign up and will be available for your guests to view as soon as you send out your invites.

The invites are sent from Paperless Wedding’s servers through SendGrid our email client. SendGrid is designed to help sites like ours to deliver emails to their desired destination. It tracks them all the way through to the point they are opened. This will give you reassurance that they have been delivered. However, it is possible that some invites will end up in spam, in which case a red cross will appear and you may have to contact them by other means.

You can track your invites to see which of your guests have received, opened and replied to your RSVP. This information is available as soon as your invites are delivered and is displayed in a table for your convenience.

Yes, you can change your theme, although please note that this will not apply to invitations you have already sent out. Please also be aware that the layout of the invitations do vary from theme to theme, and you may need to re-arrange your content.

If the theme you have chosen has a link to the designer, then you may contact them directly to collaborate on another project. Remember to tell them you heard about them through Paperless Wedding!

You send out Save the Date cards sometimes a year in advance.  They allow guests from overseas to book flights and plan holidays. It is a great way of getting your guests booked in for the big day.

A venue is a place where one or more of your wedding events are being held. So, this could be your local church, that smart hotel, a sunkissed beach or even your back garden. On your site, there will be a separate page for each venue where you can explain why you’ve chosen that place and include a photo and useful info, like a map.

You can’t delete it because you have already assigned it to an event. Go to events and select a different venue for your event, save, and then go back to Venue and delete.

Make sure whatever picture you upload you own the copyright or you have permission to use it. Most venues will probably let you upload a picture of their venue from their website (you are spending a fortune with them after all!) or if you don’t want to put a venue picture up you can personalise it with a picture of you both. For any issues, uploading sees the Photo help questions.

This is a web link (URL) to a site such Google maps or a page on the venue website that gives the exact location of your venue. Find your venue on a map online and then copy and paste the web address from your browser into this field

We hope you will by the time your day arrives! If you are in the early stages of planning you might not know all the details. Don’t worry, you can come back to this bit later on. Don’t forget to fill it out as it is important for your guests. All details will be viewed on the webpage.

An event is a part of your wedding celebration that you want guests to be able to reply to separately. For instance, this could be the ceremony itself, the reception afterwards and an evening party. Or it could even be a BBQ a couple of days before or after. Each event will have its own page on your site and also a line on your invitations. You’ll also get to see individual numbers attending each event.

The name of the event will only be seen on your website. Each event will have its own page on your website detailing what will happen in that section of the day. The Name of each event will be also seen on your Invites tab when you choose which events to include in each invitation.

This event title will be seen on the wedding invitation, this allows you to use more formal language than on your website. For example, ours would read ‘The Wedding of Emma Gosling and Jim Taylor’, and our evening event would be ‘The Evening Reception’. It is up to you how you phrase it. You can always change it once you have previewed the invitations.

When you click on the drop down box you should be able to see all your venues. If you can’t it might mean that you did not save it to the Venues tab before navigating away. Go back to the Venues tab and you should see it on the main page if it is there. If not, then you need to create a new venue and save it. It will then appear in the drop-down box in the events section.

You can enter any date in here if it is linked to your wedding. Some people have a party after the wedding, or you might be wanting to have welcome drinks before the big days itself, either is no problem. We give you the option when you create the invitations to include these type of events or not. You might just want these details to appear on the website only. You can get guests will still be able to RSVP even though it was not visible on the invitation.